Contact Us

Phone: (03) 9583 1470
 
Fax: (03) 9583 3873
 
Email: sales@thepoolstore.com.au
 
Address:
17 Balcombe Road,
Mentone Vic 3194

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Residential Pool Cleaning

With 35 years of pool and spa service experience, The Poolstore provides a professional, high quality pool cleaning service for indoor and outdoor pools. The Poolstore prides itself on ‘cleaning to a standard’, which we believe sets us apart from other pool cleaning service providers.

Our customers choose The Poolstore to maintain their pool or spa because:

  • All of our pool service technicians are SPASA trained and accredited.
  • Our technicians are passionate and undergo continuous industry training
  • Technicians and retail staff are continually educated on the latest products
  • Our Pool service technicians all hold a current Police Check and are Working With Children approved.
  • Customers are contacted the day prior to their pool clean to confirm the appointment and arrange access.
  • Customers are notified if any pool or equipment issues are identified.
  • Water test analysis reports are emailed upon request, providing greater compliance for ongoing pool maintenance.
  • A leaf blower is used around the pool to keep the immediate area free of garden debris.
  • Our large retail pool store is open 7 days per week (excluding public holidays) for customer convenience.

Other services we provide include, but are not limited to, green pool cleans, pool renovations and pool equipment installations.

 

Water chemistry and balancing

The Poolstore uses a Mobile Water Link Spin Photometer to undertake an onsite water test analysis. Pool water is added to a reagent disk, which is placed into the spin photometer to assess the water chemistry. The water analysis is available to the technician onsite, who uses the results to balance the pool.

 

Industry awards

The Poolstore is proud to have received the following industry awards:

  • SPASA Gold Award for Excellence 2014 & 2016
  • Astral Pool Alliance Partner of the Year 2014, 2015, 2016 & 2017
  • Astral Pool Alliance Marketer of the Year 2015
  • Astral Pool Ultimate Consumer Experience 2012

 

Contact our friendly office team on 9583 1470 to commence ongoing residential pool cleaning.